Nihon IT builds solutions with n8n, APIs, AI and custom integrations to eliminate repetitive work, connect platforms and speed up operations. From back office routines to customer service flows, we design processes that are more efficient, traceable and scalable.
What we do
We do not sell generic automation. We design useful flows that connect teams, systems and service channels, with a focus on productivity, fewer operational errors and better control.
Process automationWe automate repetitive tasks with modern platforms such as n8n, connecting events, data and approvals to reduce rework and operational mistakes.
Systems integrationWe connect different platforms so information flows without rework, with less manual typing and more operational consistency.
Social mediaWe organize publishing, lead capture and routing of interactions so the commercial and marketing teams carry less operational weight.
Digital serviceWe centralize channels and structure the response flow to reduce lost messages, delays and noise between teams.
AI & intelligent flowsWe implement virtual assistants and intelligent flows to qualify, answer, route and accelerate operational steps.
Where we act
The goal is to connect what the company already uses and create useful flows without adding unnecessary complexity. We work across internal routines, CRM, ERP, telephony, social media, customer service and API integrations.
We identify bottlenecks, manual tasks, missing integrations and friction points between teams and systems.
We define rules, involved systems, automations, contingencies and ownership for each step.
We configure integrations, automations, webhooks, APIs, tests and validations against the real environment.
We refine the flow, expand integrations and support operational maturity as the company grows.
We start with a practical diagnosis to identify manual tasks, missing integrations and quick-win opportunities in productivity, customer service and operational control.